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HITEC
June 16 - 19, 2008
Austin Convention Center; Austin, Texas

Please visit TechTeam at booth 844 at the Hospitality Financial and Technology Professionals’ annual HITEC show in June. The HITEC event focuses on top-notch hospitality technology education lead by industry peers and experts. Hospitality professionals gather to learn and experience the technologies that continue to enhance industry and customer experiences.
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Drug Information Association - 44th Annual Meeting
June 22 - 25, 2008
Boston Convention and Exhibition Center

The DIA annual meeting is the largest Pharma/Biotech conference in the world, gathering leaders from both major academic institutions and the private sector. The meeting focuses on advancing education in the areas of drug development and clinical research, as well as providing an exhibition forum for companies to present their services. Visit TechTeam at booth 349 to learn more about our global multilingual eClinical support capabilities and offerings.
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  TechTeam Core Services
Clinical Trial Support     By utilizing TechTeam’s eClinical Service Desk model, our biotechnology and pharmaceutical customers have access to a scalable solution that enables them to control total cost of support, to comply with regulatory requirements, and to focus on gathering quality data. [ read more ]
Offshore Romania Delivery     While offshore outsourcing remains a difficult issue for executives to talk about, it does play a valuable role in helping companies set up high-quality IT services by... [ read more ]
  SPOC Service Desk Model: Proven Results
SPOC Online SupportSPOC Help DeskSPOC Remote MonitoringSPOC Onsite Support

TechTeam’s Single Point of Contact (SPOC) model enables our customers to consolidate their incident resolution support functions into a centralized organization. Our SPOC incident ownership enables us to appropriately respond to users’ inquiries no matter how they choose to contact us and manage the incident through its closure against agreed upon service level agreements. We provide help-desk services in over 25 languages and we globally and locally manage IT infrastructures on a 24x7 basis. This unique corporate IT support delivery model is focused on improving end-user satisfaction through support centralization, better first contact resolution, and higher IT infrastructure availability. At the same time, we strive to reduce overall costs, resulting in a positive ROI for your company. Find out more...