Stefanini TechTeam

• Managed Services
• Application Development and Systems Integration
• Consulting Services
• Staffing Services

"Stefanini has a good customer focus with timely reaction to issues or concerns as they arise."

Multinational manufacturing customer; 2008 customer satisfaction survey

CORPORATE PROFILE
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SUPPORTING YOUR BUSINESS IS WHAT WE DO BEST ... LETTING YOU FOCUS ON WHAT YOU DO BEST

Today’s global business environment requires focus on differentiated products and services based on the latest advances in technology. At the forefront of innovation, Stefanini offers a broad portfolio of IT services that can adapt with your business.

We have the people, industry and business knowledge, experience, technology, and global delivery capabilities to help you conquer new markets.

We Deliver:

... and ultimately, improved business process execution.

Specific Services

• IT Outsourcing - Custom solutions to support your end users, around the clock, around the world.
• IT Infrastructure Outsourcing - including Service Desk, Desktop Management and Data Center Management
• Application Outsourcing Lifecycle Management including support, maintenance, and development
• Business Process Outsourcing including Finance and Accounting, Human Resources, Document Processing, Customer/Product Support and eClinical support
• Systems Integration and Development - including nearshore Development Centers and SOA Excellence Centers and Labs
• Custom Software Development including mainframe, web environment and client server
• Systems Integration Projects (SOA)
• Content Management Portals including Sharepoint, SAP, Vignette and Websphere
• Infrastructure Projects
• IT Consulting – featuring more than 800 ERP specialized consultants and business specialists in several industries
• SAP Consulting Services
• Oracle ERP Consulting Services
• Spot Consulting
• Architecture Consulting Services (SOA)
• CA Technologies ITSM Tools
• IT Staffing Solutions – including programming languages, infrastructure and ERP

Global Service Delivery Model

The consistent, reliable, and cost effective delivery of IT services globally is a crucial element in multinational companies’ information technology missions. These companies need an approach that offers the right combination of people, processes, and IT service management tools, delivered from strategically located facilities that leverage a common set of best practice standards. This is exactly what Stefanini provides. Our service delivery approach includes:

• Global reach, supporting customers in 27 countries in over 68 locations
• Best practices and continuous process improvement leveraging ITIL and Lean Six Sigma
• A robust, integrated, global technology platform
• Highly skilled workforce delivering multilingual support - in 32 languages
• Flexible, “best shore” delivery options comprised of onshore, nearshore, and offshore capabilities to fit customers’ specific needs