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TechTeam Global and Stefanini IT Solutions Establish Partnership to Offer Service Delivery in Latin America

Agreement sets foundation for Latin American-based support for TechTeam customers

SOUTHFIELD, Mich., May 11 /PRNewswire-FirstCall/ -- TechTeam Global, Inc. (Nasdaq: TEAM), a worldwide provider of information technology outsourcing and business process outsourcing services, and Stefanini IT Solutions, a global provider of IT consulting, integration, development and outsourcing services, today announced that they have entered into an agreement that sets the foundation for TechTeam to leverage Stefanini's capabilities in order to provide Latin American-based support for its customers.

With service delivery operations in North America, Europe and the Asia-Pacific region, TechTeam currently provides support for customers across more than 70 countries and in 32 languages. This coverage includes support for customers in numerous Latin American countries, but to-date, the company has delivered outsourced IT support from outside the region. Through its partnership with Stefanini, TechTeam will now have access to a wide array of in-region service delivery resources.

"Establishing delivery capability in Latin America is an important part of our global expansion strategy and will enable our company to offer more service options to our customers," said Gary J. Cotshott, president and chief executive officer of TechTeam Global. "We are impressed with Stefanini's expertise and strong coverage across the Latin American region. Further, we are confident in our ability to team with Stefanini to create excellent customer-focused IT outsourcing solutions."

Cotshott continued, "This agreement provides us with the ability to quickly and efficiently respond to growing customer demand while ensuring high quality, cost-effective service delivery and reduced market entry risk. As part of our strategy, we are establishing a TechTeam legal entity in Brazil and will directly employ management personnel there."

"Stefanini is excited to support TechTeam as a partner in providing Latin American-based IT support services for their customers," said Antonio Moreira, chief executive officer of Stefanini's North American operations. "Establishing strategic partnerships with technology companies has been an important part of our long-range strategy, and has contributed to our continued growth over the last two decades. We look forward to building an enduring relationship with TechTeam."

Stefanini IT Solutions provides onshore and nearshore IT consulting, systems integration and outsourcing to Fortune 1000 enterprises as well as large and medium-sized companies across the world. With 12 Development Centers in Latin America, Stefanini is the largest Brazilian IT services company and was recently ranked as the No. 1 Latin American outsourcing vendor in the Black Book of Outsourcing report.

TechTeam, an industry leader in IT outsourcing services, was named No. 1 globally in help desk outsourcing across both Tier 1 and Mid Tier customers, as well as No. 1 globally in IT infrastructure outsourcing for Mid Tier customers, in the 2009 Black Book of Outsourcing report on Top Infrastructure Management Outsourcing Vendors

About TechTeam Global, Inc.
TechTeam Global, Inc. is a leading provider of IT outsourcing and business process outsourcing services to large and medium businesses, as well as government organizations. The company's primary services include service desk, technical support, desk-side support, security administration, infrastructure management and related professional services. TechTeam also provides a number of specialized, value-added services in specific vertical markets. Founded in 1979, TechTeam has nearly 3,000 employees across the world, providing IT support in 32 languages. TechTeam's common stock is traded on the NASDAQ Global Market under the symbol "TEAM." For more information, call 800-522-4451 or visit www.techteam.com.

Stefanini IT Solutions is a global provider of onshore and nearshore IT consulting, systems integration and outsourcing services. The company has more than 9,000 employees with 36 offices in 16 countries, and more than 350 active customers across a broad spectrum of markets, including energy and utilities, insurance, manufacturing and distribution, oil and gas, financial services, and telecom. One of Brazil's leading IT companies, Stefanini IT Solutions is CMMI Level 5 and ISO 9001:2000 certified. Founded in 1987, Stefanini IT Solutions currently has operations worldwide, including North American headquarters in Fort Lauderdale and offices in Atlanta, Chicago, New York, and Montreal.

This press release may contain forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. These statements reflect management's current views with respect to future events and financial performance. Actual results may differ materially from those expected because of various risks and uncertainties, including, delays in the implementation of the business; changes in the customer's business or requirements thereof; difficulties in obtaining the customer's knowledge, procedures, or authorizations; and difficulties in providing the service solutions for the customer. Other risks and uncertainties are discussed in the company's filings with the Securities and Exchange Commission including its most recent Annual Report on Form 10-K.

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SOURCE: TechTeam Global, Inc.
www.techteam.com