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TechTeam Expands Service Desk Support for Automotive Industry Supplier to Include Coverage for South America
SOUTHFIELD, Mich., March 31 /PRNewswire-FirstCall/ -- TechTeam Global, Inc., (Nasdaq: TEAM), a worldwide provider of information technology (IT) outsourcing and business process outsourcing services, announced today that it has expanded its multilingual service desk support for a leading automotive industry component supplier to include coverage for that company’s end-users in South America.
With the expansion, TechTeam now provides a single, consolidated global service desk for this customer, supporting operations in the United Kingdom, United States, Canada, Mexico, Brazil, Venezuela, Uruguay, Argentina and Columbia. This outsourced IT support covers more than 28,000 end-users on a 24x7 basis in English, Spanish and Portuguese.
“Companies continue to standardize and globalize IT infrastructure services in order to increase operating efficiencies and better align with the needs of the global marketplace,” said Gary J. Cotshott, president and chief executive officer of TechTeam Global. “As with this valued client, TechTeam has helped many multinational companies to standardize, globalize and optimize their service desk support as well as other elements of their IT infrastructure services.”
About TechTeam Global, Inc.
TechTeam Global, Inc. is a leading provider of IT outsourcing and business process outsourcing services to large and medium businesses, as well as government organizations. The company's primary services include service desk, technical support, desk-side support, security administration, infrastructure management and related professional services. TechTeam also provides a number of specialized, value-added services in specific vertical markets. Founded in 1979, TechTeam has nearly 3,000 employees across the world, providing IT support in 32 languages. TechTeam's common stock is traded on the NASDAQ Global Market under the symbol "TEAM." For more information, call 800-522-4451 or visit www.techteam.com.
Safe Harbor Statement
This press release may contain forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. These statements reflect management's current views with respect to future events and financial performance. Actual results may differ materially from those expected because of various risks and uncertainties, including, delays in the implementation of the business; changes in the customer's business or requirements thereof; difficulties in obtaining the customer's knowledge, procedures, or authorizations; and difficulties in providing the service solutions for the customer. Other risks and uncertainties are discussed in the company's filings with the Securities and Exchange Commission including its most recent Annual Report on Form 10-K.
Contacts
Chris Donohue
VP, Global Strategy & Marketing
(248) 357-2866
cdonohue@techteam.com
Jessica Klenk
(301) 588-2900 Ext. 121
jklenk@boscobel.com
Michael Rudd
(301) 588-2900 Ext. 115
mrudd@boscobel.com
SOURCE: TechTeam Global, Inc.
www.techteam.com
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