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News Release
TechTeam Wins Task Order Under USA Contact to Provide Services for the Office of Personnel Management
CHANTILLY, Va., Nov. 6 /PRNewswire-FirstCall/ -- TechTeam Government Solutions, Inc., a wholly-owned subsidiary of TechTeam Global, Inc. (Nasdaq: TEAM), a provider of information technology (IT) services to government and Fortune 1000 customers, announced today that it has been awarded a task order under the General Services Administration (GSA) USA Contact program.
The task order is with the Office of Personnel Management (OPM) Retirement Information Office (RIO). TechTeam will provide overflow call center support to OPM's 2.4 million federal retirees and their survivors. This call center is expected to receive an average of 30,000 calls per month. These calls require Customer Service Specialists to be well versed in a number of annuitant issues and respond to critical inquires concerning retirement, health and insurance benefits. They also provide emergency support to federal retirees impacted by disasters such as Hurricanes Katrina and Ike, and the California wildfires.
The task order consists of one base year plus four option years.
"TechTeam's unique ability to leverage commercial best practices in the federal space, and our team of expert partners, brings a valuable service to the government and its constituents," said David Kriegman, president of TechTeam Government Solutions. "We look forward to supporting OPM and providing these critical services to citizens nationwide."
In March, GSA awarded the USA Contact vehicle to TechTeam Government Solutions and eight other companies. The indefinite-delivery, indefinite-quantity contract is valued at $2.5 billion over 10 years.
About TechTeam Government Solutions, Inc.
TechTeam Government Solutions, Inc., a wholly-owned subsidiary of TechTeam Global, Inc., is based in Chantilly, Virginia. The company collaborates with federal, state and local governments to provide comprehensive IT lifecycle support in the areas of infrastructure, information assurance, managed services and application services. For information about TechTeam Government Solutions, Inc., please call 800-275-1177 or visit www.techteam.com/governmentsolutions.
About TechTeam Global, Inc.
TechTeam Global, Inc. is a worldwide provider of information technology, enterprise support and business process outsourcing services to Fortune 1000 corporations, multinational companies, product providers, small and medium-sized companies, and government entities. TechTeam's ability to integrate computer services into a flexible, ITIL-based solution is a key element of its strategy. Partnerships with some of the world's "best-in-class" corporations provide TechTeam with unique expertise and experience in providing information technology support solutions. For information about TechTeam Global, Inc. and its services, call 800-522-4451 or visit our Web sites at www.techteam.com and www.techteam.eu. TechTeam's common stock is traded on the NASDAQ Global Market under the symbol "TEAM."
Safe Harbor Statement
The statements contained in this press release that are not purely historical, including statements regarding the Company's expectations, hopes, beliefs, intentions, or strategies regarding the future, are forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. Forward-looking statements include statements regarding, among other things, the Company's performance going forward. Forward-looking statements may be identified by words including, but not limited to, "anticipates," "believes," "intends," "estimates," "promises," "expects," "should," "conditioned upon," and similar expressions. Prospective investors are cautioned that any such forward-looking statements are not guarantees of future performance and involve risks and uncertainties, and that actual results may differ materially from those projected in the forward-looking statements as a result of various factors. Such factors include, but are not limited to, delays in the implementation of the business; changes in the customer's business or requirements thereof; difficulties in obtaining the customer's knowledge, procedures, or authorizations; and difficulties in providing the service solutions for the customer. All forward-looking statements included in this press release are based on information available to the Company on the date hereof, and the Company assumes no obligation to update any such forward- looking statements. Prospective investors should also review the Company's Reports on Forms 8-K, 10-Q, and 10-K filed with the United States Securities and Exchange Commission, including Management's Discussion and Analysis of Financial Condition and Results of Operations, and the risks described therein from time to time.
Contacts
Gary Mears
(703) 481-7398
gary.mears@techteam.com
Jessica Klenk
(301) 588-2900 Ext. 121
jklenk@boscobel.com
Michael Rudd
(301) 588-2900 Ext. 115
mrudd@boscobel.com
SOURCE: TechTeam Global, Inc.
www.techteam.com
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