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TechTeam Positioned by Leading Analyst Firm in Leaders Quadrant for both 2009 Help Desk Outsourcing and Desktop Outsourcing Magic Quadrants
Evaluation Based on Completeness of Vision and Ability to Execute
SOUTHFIELD, Mich., March 5 /PRNewswire-FirstCall/ -- TechTeam Global, Inc., (Nasdaq: TEAM), a worldwide provider of information technology outsourcing and business process outsourcing services, today announced it has been positioned by Gartner, Inc. in the Leaders Quadrant in both the Magic Quadrant for Help Desk Outsourcing, North America, and the Magic Quadrant for Desktop Outsourcing Services, North America reports.
The reports position service providers based on their ability to execute and their completeness of vision. According to Gartner, Leaders "are performing well, have a clear vision of market direction and are actively building competencies to sustain their leadership positions in the market."
"We are honored to be recognized in the Leaders Quadrant in these reports. We consider these two Leader designations to be a confirmation of our company's successful transformation and the substantial value that TechTeam delivers to its IT outsourcing customers," said Gary J. Cotshott, Chairman and Chief Executive Officer of TechTeam Global, Inc. "With our sharp focus on help desk and desktop outsourcing services, we bring deep expertise, execution excellence and ongoing innovation. Further, our company culture and organizational design enable us to be agile and responsive on a global scale."
"We are proud of our ability to partner with our clients to deliver real business value," Cotshott said. "And, particularly in this challenging economy, our value proposition is a clear winner for the many organizations seeking to reduce costs and increase flexibility of IT support."
Magic Quadrant for Help Desk Outsourcing, North America was authored by Richard T. Matlus and William Maurer and was published on March 4, 2009. Magic Quadrant for Desktop Outsourcing Services, North America was authored by Richard T. Matlus and Lilian Dutra and was published on March 3, 2009.
About TechTeam Global, Inc.
TechTeam Global, Inc. is a leading provider of IT outsourcing and business process outsourcing services to large and medium businesses, as well as government organizations. The company's primary services include service desk, technical support, desk-side support, security administration, infrastructure management and related professional services. TechTeam also provides a number of specialized, value-added services in specific vertical markets. Founded in 1979, TechTeam has nearly 3,000 employees across the world, providing IT support in 32 languages. TechTeam's common stock is traded on the NASDAQ Global Market under the symbol "TEAM." For more information, call 800-522-4451 or visit www.techteam.com.
About the Magic Quadrant
The Magic Quadrant is copyrighted by Gartner, Inc., 2009, and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Safe Harbor Statement
The statements contained in this press release that are not purely historical, including statements regarding the Company's expectations, hopes, beliefs, intentions, or strategies regarding the future, are forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. Actual results may differ materially from those expected because of various known and unknown risks and uncertainties, including, but not limited to, the inability to predict how the positioning in the leaders quadrant will affect the Company's sales and marketing efforts. These and other risks are described in the Company's most recent annual report on Form 10-K and subsequent reports filed with or furnished to the U.S. Securities and Exchange Commission. The forward-looking statements included in this press release are based on information available to the Company on the date hereof, and the Company assumes no obligation to update any such forward-looking statements.
Contacts
Chris Donohue
VP, Global Strategy & Marketing
(248) 357-2866
cdonohue@techteam.com
Jessica Klenk
(301) 588-2900 Ext. 121
jklenk@boscobel.com
SOURCE: TechTeam Global, Inc.
www.techteam.com
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